Terms and conditions

These terms and conditions ("Agreement") are entered into by and between LeoVegas (the "Operator") and the user ("User" or "You"). The Operator is licensed to operate a gaming business in Ontario, Canada, by the Alcohol and Gaming Commission of Ontario.

Registration and Login Process

To access and use our services, You must complete the registration process. This includes providing accurate information and verifying Your email address. We may require additional verification or documentation for security purposes.

Games and Software Providers

We offer various games developed by reputable software providers, including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, and Play'n GO. Our game library consists of over 1,900 slots and 200+ tables/live games.

Bonuses and Promotions

The Operator offers welcome bonuses to new users, which are subject to specific terms and conditions. These include wagering requirements, maximum bet limits, and game restrictions. We reserve the right to modify or cancel bonus promotions at any time.

VIP and/or Loyalty Program

By invitation only, the "Club" membership is available to users who have demonstrated consistent play or achieved a certain number of points (e.g., 1 point per CAD $10 bet). Club members may receive exclusive bonuses, events, and rewards.

Payment Methods and Banking Terms

We accept various payment methods, including Interac e-Transfer, Visa/MC, MuchBetter, Bank Transfer, and e-wallets. Please note that minimum/maximum deposit/withdrawal limits apply to each method.

Key Terms and Conditions

These terms govern Your use of our services. They include wagering requirements (25x bonus amount), maximum bet limits (CAD $5), game restrictions, and account limitations. We reserve the right to modify or cancel these terms at any time.

Mobile and Technical Features

Our mobile application is available for both iOS and Android devices. The Operator may update or modify our services at any time, which may affect Your experience on mobile.

Security and Fair Play

We take security seriously and use SSL encryption (Cloudflare-level) to protect your data. Our games are RNG certified by eCOGRA/GLI, MGA/AGCO compliant. Customer support is available 24/7 via live chat, email, or phone.

Responsible Gambling Features

We strive to provide a safe gaming environment and encourage responsible gambling practices. Tools include deposit limits, time-outs (24h-6wks), permanent self-exclusion, LeoSafePlay. We recommend seeking assistance from organizations such as ConnexOntario, GamTalk, or the Responsible Gambling Council.

Advantages and Disadvantages

While we offer a large game library, top mobile app, fast CAD payments, strong bonuses, 24/7 support, and licensed operation in Ontario, some users may experience issues with wagering requirements, withdrawal verification time, and limited availability outside of Ontario.

General Casino Information

LeoVegas was founded in 2012 by the LeoVegas Group (MGM Resorts) and operates under license from TigerGen Ltd as an agent for Ontario. Supported languages include English and French; accepted countries are Canada (esp. Ontario), UK, Sweden, etc.; restricted countries are USA (non-NJ), Australia, France.

Acknowledgement

By using our services, You acknowledge that you have read, understand, and agree to these Terms and Conditions. Please note that the Operator reserves the right to modify or cancel this Agreement at any time without notice.