Responsible gambling

At LeoVegas, we are committed to providing a safe and responsible gaming environment for all our players. We understand that problem gambling can have serious consequences on individuals and their loved ones.

Self-Exclusion Program

To help you control your gaming habits, we offer a self-exclusion program. You can choose to exclude yourself from playing on LeoVegas for a period of time between 24 hours to six weeks. This will prevent you from accessing the website or mobile app during this time.

If you need longer-term support, you can also opt for permanent exclusion. Our team is here to help and provide guidance every step of the age through our dedicated Responsible Gaming service.

Tools for Safer Gambling

To aid in your responsible gaming journey, we have developed several tools:

• Deposit Limits: Set limits on how much you want to deposit per day/week/month.
• Loss Limits: Limit your losses to a specific amount per day/week/month.
• Session Time Limits: Control the amount of time you spend playing by setting session limits.
• Time-Outs: Take breaks from gaming with our built-in time-out feature.

LeoSafePlay

Our LeoSafePlay tool is designed to help you monitor and control your gambling. This comprehensive guide provides detailed information on how to use these tools.

Help and Support

If you need assistance or support, please don't hesitate to contact us through our 24/7 live chat service.

We have a dedicated team of experts who are available to help with any questions or concerns you may have. Our aim is to provide you with the tools and resources necessary for responsible gaming practices.

Support Organizations

We take problem gambling seriously, which is why we collaborate closely with support organizations such as:

• ConnexOntario: Providing confidential counseling services 24/7.
• GamTalk: A free online community offering peer-to-peer support.
• Responsible Gambling Council: Dedicated to promoting responsible gaming practices.

Helping Someone Else

If you or someone else needs help with problem gambling, please reach out. Our team is trained to provide guidance and support every step of the way through our dedicated Responsible Gaming service.

By working together, we can ensure a safe and enjoyable gaming experience for all players.